SHIPPING POLICY

Shipping Policy

At Muhammad Shafi Precious Stones, we prioritize delivering your precious orders quickly and safely. Please review our shipping details below.

Order Processing Time

Orders placed before 2:00 PM (local time) on business days qualify for same-day delivery.
Orders placed after 2:00 PM will be processed the next business day.
Customized or personalized orders may require additional processing time, which will be communicated at purchase.

Shipping Methods & Delivery Time

We offer rapid, fast delivery service to ensure your orders reach you as quickly as possible.
Same-day delivery is available for orders placed before 2 PM within our delivery area.
Delivery times for locations outside the same-day delivery zone will be communicated at checkout.

Shipping Charges

Shipping fees are calculated at checkout based on your location and order size.
Free shipping promotions will be clearly indicated on product pages or during checkout.

Packaging

All items are carefully packaged to ensure safe delivery.
Jewelry and stones are securely wrapped and boxed to arrive in perfect condition.

Damaged or Incorrect Items

Inspect your package upon arrival.
Report any damage or errors immediately by emailing muhammadshaficollection@gmail.com with photos and details.
We will arrange for replacement or refund promptly.

Shipping Restrictions

Some remote areas may not qualify for same-day delivery or may experience delays.
Customers are responsible for any customs duties or import taxes on international shipments.

We provide very fast, safe, and secure delivery service to ensure your precious orders reach you quickly and in perfect condition.

About Us

We opened our first shop in Sharjah Al Mareija in 2008, starting as a small business. Over the years, through hard work and dedication, we have built a strong reputation not only across the UAE but internationally as well. Now, we also have a branch in Ajman, offering a wide range of jewelry including zircons, pearls, and all kinds of stones. My name is Muhammad Shafi, and I am proud to lead this growing business with the valuable contribution of my great partner Muhammad Shoaib, our manager Muhammad Salman, supervisor Muhammad Shahzaib, and representative Abdul Ahad, who manage everything efficiently. .